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83.7 percent of the Spanish population that has been admitted to a public hospital during the last year, gives a positive assessment the attention received, this means 6.8 points less than a year agowhen 90.5 percent gave a positive assessment, as can be seen from the Health Barometer corresponding to the third wave of 2025, prepared by the Ministry of Health in collaboration with the Center for Sociological Research (CIS).
The survey, which is based on a telephone interview with 2,427 people, reflects that a 11.5 percent of the population has been admitted to a public hospital in the last 12 months. Although the general rating of this service has decreased, nursing care receives an average rating of 8.21 points and that of doctors, 8.18 points.
For the Ministry of Health, which published the barometer this Wednesday, these data “reflect citizens’ recognition of the work and commitment of hospital teams, even in contexts of high healthcare pressure.”
Continuing with hospital care, the report states that the 47.9 percent of the population has been treated in the last year by a specialist from the public system. The percentage of Spaniards who positively value this service has also been reduced, although less markedly, to 78.1 percent who report having received “very good” or “good” care, compared to 81.9 percent in the third wave of 2024.
Among the elements best rated by citizens are the trust transmitted by the medical staff (7.64 points) and the information received about the state of health and treatment (7.58), fundamental elements for clinical support and shared decision-making between patient and professional.
Overall satisfaction level
In general terms, the CIS study shows that the degree of satisfaction with the functioning of the public health system in Spain receives an average score of 5.8 points. Thus, 6.7 percent of respondents are “very dissatisfied” and 4.4 percent “very satisfied”, while the majority (20.6%) give a score of 7.
Regarding Primary Care (PC), the barometer indicates that 82.3 percent of the population has visited a family doctor in the public system at least once in the last year. Among these users, the positive assessment of the care received reaches 80.1 percent, four points less than a year ago, when the figure was 84.2 percent.
The nursing staff obtains an average score of 8.04 out of 10, and the medical staff, 7.76, remaining the best valued aspects of the service. Furthermore, 16.8 percent of consultations were carried out by telephone, a modality whose acceptance remains high.
Waiting times
Regarding wait times to get an appointment with the PA doctor, Only 22 percent of the people who went to their family doctor in the last year were seen the same day or the day after requesting an appointment, a figure that remains stable compared to the 2024 report (21.2%).
However, the rest said they had to wait longer due to lack of availability on previous dates. In these cases, the average waiting time was 9.78 days, while a year ago the delay was 8.9 days.
Among those who experienced difficulties accessing consultations, a figure that amounts to 23.7 percent of the surveyed population, 53.3 percent ended up resorting to an emergency service and 29.3 percent indicated that, when the assigned date arrived, they no longer needed the visit.
During the last year, the 50 percent of the population surveyed declared having gone to a public health emergency service. Of these, 42.9 percent used Emergency devices in Primary Care, 50.8 percent went to hospital Emergency services and six percent used the services of 061/112.
Altogether, these devices were rated positively by 71 percent of the people who used them. Once again, the figure is lower than a year ago, when 76.5 percent of the population who had attended these services rated the care received as “very good” or “good.”
Waiting lists have gotten worse
43.5 percent of the Spanish population considers that the problem of health waiting lists has worsened in the last year, while 41.6 percent indicate that it remains the same and only 7.4 percent indicate that it has improved, according to the third wave of the Health Barometer.
The survey data contrasts with that of a year ago, when 37.9 percent considered that waiting lists had worsened, 46.4 percent indicated that they remained the same and 7.2 percent said that they had improved.
Furthermore, the barometer asks about the opinion of Spaniards about the degree of communication and coordination between professionals at different levels of care, which has improved compared to last year. Thus, 46.9 percent of citizens report that coordination and communication is “very good” or “good”, compared to 43.3 percent in 2024.
Among the most negative assessments, 18.9 percent point out that the coordination between health workers is “bad” or “very bad”, when last year 20.5 percent had this opinion. 31.3 percent indicate they are “fair,” compared to 33.5 percent a year ago.
On the other hand, 31 percent of the population reports that they have private health insurance, either contracted individually or by the company. This percentage has suffered a slight reduction compared to last year (32.6%). Even so, 65.6 percent of these people assure that, if they suffered a serious health problem, they would receive better care in public health.
Diagnostic tests
This year, as a novelty, the survey collects detailed information on the performance of diagnostic tests for a new health problem. Specifically, he suggests that the 16.5 percent of the population has undergone a CT scan or scan in the last 12 months; 20 percent, to an ultrasound; 15.3 percent, to an MRI; and 5.1 percent, to a colonoscopy.
Regarding the average waiting time from being told that the test should be done until it was performed, in this third wave, colonoscopies continue to be the ones that take the longest, with 109.8 days, but it represents a decrease compared to the 158 days collected in the second wave of the barometer this year, with data from interviews carried out last July.
After colonoscopies, MRIs accumulate an average wait of 72 days, so it has also decreased compared to the 73 days of the second wave; and ultrasounds have a wait of 66.3 days, compared to 67 a few months ago. On the contrary, the wait for a CT scan or scan has increased, from the average of 60 days in the second wave to 64.3 in this one.
Regarding the speed of access, 52.7 percent of CT or scanners, 55.5 percent of ultrasounds, 50.7 percent of MRIs and 39.4 percent of colonoscopies were performed in less than a month from their indication.
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